Shipping & Returns | The Honeyroom
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Shipping & returns.

No surprises at checkout — costs and timings upfront.

UK deliveryClient to confirm
Standard2–3 working days
£4.95
Next-dayOrder by 2pm, Mon–Fri
£7.95
Free standard shippingOn orders over £150
£0
Worldwide

Yes, we ship worldwide. International orders may be subject to customs duties, import taxes and other fees imposed by the destination country — these are the responsibility of the customer and are not included in the purchase price or shipping cost.

Customs regulations vary by country, so we recommend checking with your local customs authority before ordering.

Rates & zones — client to confirm
Dispatch Order by 2pm Monday–Friday and your hair leaves London the same day.
Cutoff — client to confirm
Returns & exchangesPolicy — client to confirm

For hygiene reasons, hair extensions can only be returned unopened, with the hygiene seal intact — this is standard across the industry. Unopened bundles can be returned within 30 days of delivery for a full refund.

1Tell usMessage us on WhatsApp or email with your order number.
2Send it backPost the unopened box back to us — tracked postage recommended.
3RefundedRefunds land within 3–5 working days of us receiving the return.
Our quality promise

We spent months sourcing and testing hair from multiple suppliers before selecting the collections that met our standards for quality, longevity and performance. When we describe our hair, we do so with honesty and confidence — luxury hair, exceptional quality, and complete trust in what you're purchasing.

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